Three generations answered. Now nobody waits.

Meet Riley. Furnace, boiler, water heater, drain, gas fitting: whatever the caller needs, she works out which one it is, books it into your Google Calendar, reads the booking back before it lands, and texts the customer a confirmation.

Call her now: (778) 601-3841 She's live. Try booking a furnace repair, or a blocked drain, and see what she does.

Your office line, 604-853-0595, does not change. Riley only catches what you can't.

You run more than one trade. She sorts it out on the call.

Most answering services take a message. Riley works out what the job actually is first, because a blocked drain and a dead boiler do not get booked the same way.

Heating

Furnace, boiler, no heat. She checks how cold the house is and whether anyone vulnerable is in it, then books the earliest genuine window.

"No heat since last night, and my mother is staying with us." Booked, first window tomorrow, flagged urgent.

Plumbing and drains

Leaks, water heaters, blocked drains. She asks whether water is actively running and tells them where the shutoff usually is while they wait.

"Water coming up through the basement floor drain." Booked, plus shutoff guidance on the call.

Gas fitting

She never troubleshoots gas. Anyone who mentions a smell is told to leave and call FortisBC or 911 before anything else.

"I can smell gas near the meter." Call redirected to FortisBC immediately, then flagged for you.

Anything unusual

Quotes, warranty questions, commercial scope, anything she is not sure about. She takes the details in writing and hands you a callback.

"What would a full boiler replacement run me?" No price given. Details captured, callback flagged.

What she does on every single call

Books into your real calendar. Genuinely free windows only, offered two at a time, booked as a two hour arrival window.
Reads the booking back. Name, address, job, time, out loud, before anything saves. What they heard is what gets booked, or nothing does.
Texts the customer. Confirmation the moment it lands, and a text-back to anyone who hangs up before booking.
Takes your dispatch texts. Send "on my way to the Clearbrook job" from your cell and she tells that customer you are coming.
Works nights and weekends. A 10 pm no heat call gets a real booking, not a voicemail beep.
Never quotes a price. That stays yours, always.

Your dashboard, the morning after

Every call, booking, and text is logged and tagged by trade. This is sample data. Yours fills in from day one.

VanDiermen & Sons · Riley's activityTuesday 7:04 am

Time	Trade	What happened	Outcome
9:12 pm	Heating	No heat, furnace short cycling, Clearbrook	Booked, today 8-10 am
8:37 pm	Drains	Basement floor drain backing up	Booked, today 10-12
7:48 pm	Plumbing	Hot water tank leaking, Matsqui	Booked, today 12-2
6:15 pm	Gas	Smell of gas near the meter	Sent to FortisBC, flagged for you
5:52 pm	Heating	Hung up before booking	Text-back sent, replied, booked Thu

How she plugs into your day

Nothing to install, and nothing changes for your customers.

Keep your number. 604-853-0595 stays exactly as it is. Your phone rings first, always.
Forward the misses. One carrier setting sends only unanswered calls to Riley.
Connect your calendar. Two clicks with your Google account. Bookings appear as if you typed them yourself.
That is it. She answers as VanDiermen and Sons from the first ring.

Hear her yourself. It takes one call.

The number below is a live demo, answering right now. Call it the way a customer with a dead furnace or a flooding basement would, and hear what your missed calls could be getting.

(778) 601-3841

Prepared for VanDiermen & Sons by Groundcrew AI (Fraser Valley) · hello@groundcrewai.ca · This is a private demonstration page, not affiliated with or endorsed by VanDiermen & Sons, yet.